Airport Concierge enquiry form

Print

We are currently fully booked for December 2017 and are only reviewing and responding to service requests for January 2018 onward.

Over the festive holidays there will be reduced monitoring of this inbox but we will aim to get back to you as soon as we can.

A minimum of 7 days notice is required to guarantee we will be able to provide a service (subject to availability of places).

If you are contacting us regarding an imminent booked service and need to speak to a member of the team urgently, please call +64 272 882159 (during office hours) or +64 255 8882 (outside of office hours) quoting your name and date/time of booked service.

Please complete the form below

Bookings need to be made a minimum of 7 days in advance to secure the service, strictly limited places available.

Your details

Name
*
Email
*
Contact number
*
Product of interest (Standard, Premium, Commercial)
*
Date service is required
*
Flight number
*
Number of adults
*
Number of children
*
Number of checked in bags
*
Service requirements or additional information

If you do not get a response within one working day please call +64 9 255 9498 or email airportconcierge@aucklandairport.co.nz.

Concierge Services

  Our service offers:   Standard   Premium   Commercial  
  Personal collection from aircraft gate   x   x   x  
  Duty free shopping assistance  
  x   x  
  Priority processing at passport control *  
  x  
 
  Assistance with baggage collection   x   x   x  
  Guidance through border control processes   x   x   x  
  Escort to onward transportation   x  
 
 
  Coordination of transfer to next destination or domestic terminal  
  x   x  
   Prices start from    $49   $79    POA   

* Subject to availablity

spacer